How to report stolen and abandoned supermarket trolleys in Australia

Most Australians care for their beautiful country and would agree that abandoned shopping carts are not just making streets and local surrounds look untidy and neglected, but also can become an environmental hazard to bushland, creeks and waterways and pose a danger on the roads.

Luckily, in addition to always returning your trolley to the trolley bay, there is a an easy way to contribute to neatness of Australia: report any lost, stolen or abandoned shopping trolleys to the collector services using the following contacts:

For an abandoned trolley belonging to... use these contacts to report the trolley:
Woolworths
Big W
Dan Murphy’s
Thomas Dux
Flemings
Food For Less
Ritchies IGA (selected stores)
Ikea NSW (selected stores)
Phone: 1800-641-497

Online form: trolleytracker.com.au/Report

Privacy tip: your contact details are only required if you want to participate in the prize draw. Otherwise just enter the trolley info, leave your contact details blank, tick “I accept the Terms and Conditions” and enter the captcha code if asked.

Coles
Kmart
Target
Bi-Lo
1st Choice
Phone: 1800-876-553 (1800 TROLLEY)

Online form: www.coles.com.au/customer-service/abandoned-trolley

Privacy tip: leave “no” in the “Do you require a reference number?” section if you prefer not to share your e-mail address.

Bunnings Phone: 1300-554-777

No online form for reporting trolleys.

General contact form: www.bunnings.com.au/contact-us

Aldi Phone: 13-25-34 (13 ALDI)

No online form for reporting trolleys.

General contact form: www.customerservice.aldi.com.au

Privacy tip: Aldi contact form requires too much personal data. To protect your contact information, enter general info, such as John Citizen, 1 Some Street SomeSuburb, phone number 0000000000...

You can add the above links to your web browser bookmarks and use them to report every trolley you see outside shopping premises.

The reports are forwarded to collection teams around the country. The trolley collection services retrieve the trolleys and return them to the relevant store. Reporting trolleys not only reduces waste, but also decreases trolley replacement costs that are passed onto customers.

Thank you for your collaboration and your care for Australia.

Stolen and abandoned Coles supermarket trolley in dumped in a river
Stolen and abandoned Coles supermarket trolley dumped in Brisbane river

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